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Right choice for New Car Service

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The truth of the matter is that you have the choice of where your vehicle is serviced, maintained and repaired, at competitive prices

Figure you might find a bargain in the end of year car sales or getting your new car ready for the holidays with a service? Here is some sound advice from Riverland Auto Repairs in Barmera.
  

Aquiring a new car is one of the most important investments most people make, so it is common sense to do what you can to ensure correct maintenace of it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
  

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
   

The truth of the matter is that you have the choice of who should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

Dealers cannot force you to take the vehicle back to the dealer where you originally purchased it for service or repairs. Provided the work is overseen to the manfufacturers specifications by a suitably skilled person and uses adequate quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Riverland Auto Repairs mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Riverland Auto Repairs mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Riverland Auto Repairs will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the car.
  

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the differences between statutory, manufacturer and extended warranties to avoid making the wrong choice when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be replaced by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So be aware of new car dealers who try to push the incorporation of “express” or “extended” warranties, often for free, at the time of sale. Quite often these ‘bonus’ warranties may include quite limiting restrictions or provisions, and often can seem very confusing. Many times these arrangements provide very few additional benefits over and above the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular new car dealership.

Such arrangements are very unlikely to point out the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes possible increased travel times to get your car serviced or excessive waiting times due to fewer available service locations or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.
  



  

Specialist Car Services